WhatsUpError:Thescripttimedoutbecauseitexceeded1800000seconds

WhatsUp Professional - Error: The script timed out because it exceeded 1800000 seconds

Question/Problem: I&＃39;m trying to view one of the WhatsUp Professional reports, and I&＃39;m receiving the following error instead of seeing the report:

The script timed out because it exceeded 1800000 seconds

Answer/Solution:

This is a known defect in the WhatsUp Professional 2006 software.

You can correct the problem by editing the following lines in "

dir>/HTML/1033/NmConsole/StandardIncludes/ApplicationContext.inc".

Change lines 228 and 229 from:

            Session("nScriptTimeout") = nScriptTimeout;

            Server.ScriptTimeout = nScriptTimeout;

To:

            Session("nScriptTimeout") = (nScriptTimeout / 1000);

            Server.ScriptTimeout = (nScriptTimeout / 1000);

Restart the "Ipswitch WhatsUp Engine" service.

Note: This defect has been fixed in WhatsUp Gold v11.